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Client Survey

How to Be Gordon Ramsay for a Day!

Always expecting the best service....

..........also wanting $20 off your next visits to the centre.

You know what its like when you go to a restaurant and you have no idea what's going on in the kitchen? Is the kitchen so clean their own chefs would eat their dinner off the floor! Do all staff make sure they wash their hands every time they leave the bathroom. Does a Pest inspector regularly ensure that not a single bug gets anywhere near the food. Well, we invite YOU to be Gordon Ramsay for a day.

COMPLETE OUR CLIENT SURVEY

AND TELL US WHAT YOU THINK.

I am attempting to email or sms every single one of our clients that have visited us for a treatment during June, like you, to obtain feedback about the service you are receiving at Northmead Beauty Therapy. I will resort to almost anything to get you to do this, but I have chosen bribery. I am not ashamed.

In return for your feedback I am going to pay you to be my "Gordon Ramsey for a Day". Attached to this letter is a form that will take you about 30 seconds to complete and send back. When you submit your form I will send you payment of a;

· ** $10 Gift Voucher to use in the salon anytime you please.

· ** One "Get out Of Beauty for FREE card". This card entitles you to one FREE beauty service up to the value of $10

Michelle

So please complete our customer survey BEFORE 30th June 2008 and receive a gift voucher for $20 OFF your next visits into our centre.

Client Survey 2008

Please note that all fields followed by an asterisk must be filled in.

First Name*
First Name*

Last Name*
Last Name*

E-mail Address*
E-mail Address*

Mobile*
Mobile*

Occupation

Date of Your Last Visit*
Date of Your Last Visit*

The Service You Had Was?*
The Service You Had Was?*

Please rate the customer service you received when making appointment (either phone, online or walk-in)*
Please rate the customer service you received when making appointment (either phone, online or walk-in)*

	Excellent
	Average
	Poor

Please rate the greeting you received as you arrived at the front desk*
Please rate the greeting you received as you arrived at the front desk*

	Excellent
	Average
	Poor

Please rate the knowledge shared by your therapist during your visit*
Please rate the knowledge shared by your therapist during your visit*

	Excellent
	Average
	Poor

Please rate the customer service received at the front desk as you departed*
Please rate the customer service received at the front desk as you departed*

	Excellent
	Average
	Poor

If you were telling a friend, family member or work colleague about your experience here at Northmead Beauty Therapy, what would you say?*
If you were telling a friend, family member or work colleague about your expereince here at Northmead Beauty Therapy, what would you say?*

Would you be happy for us to use this information to tell others about our salon?*
Would you be happy for us to use this information to tell others about our salon?*

	Yes
	No

To book an appointment either call Northmead Beauty Therapy 02 9890 7444 now and one of our skin care therapists will call you straight back to discuss your individual requirements.

Don't forget the salon guarantee. Come to Northmead Beauty for your next beauty treatment. If you, Gordon, can find a single cause for complaint, your next treatment is f***ing FREE!"

Client Survey

We always value your privacy